When did you open?
The new Riverside Studios opened in November 2019.
What sort of films do you show at the cinema?
From much-loved classics to modern-day blockbusters, our two cinemas offer a wide variety of films.
Do you have outdoor seating?
Yes. Our Bar & Kitchen has outside seating where you can eat and drink while enjoying views of the River Thames and Hammersmith Bridge. Our bakery will open its outdoor seating area in early 2021.
Will there be double bills in the cinema like last time?
We are aware of how popular double-bill screenings were in our old building and hope to continue the tradition. Stay tuned to our website and social media pages for announcements of special screenings, including double bills.
Is there a membership?
Do you have anything for children?
Both of our cinema screens show upcoming films aimed at all audiences, including younger viewers. Also, look out for our family Christmas show “Dear Santa” in December. In addition, we offer a full programme of community events for families, from dancing and singing to arts and crafts.
We aim to restore kids club and babes in arms screenings – stay tuned.
How much are cinema tickets?
We offer various ticket prices including concessions for those who are eligible.
Full Price: £13
Child £7 (only applies to films rated 12A or less
Weekday Matinee Tuesday – Friday before 5pm:
Full Price: £10
Mondays* (Half-Price): £6.50
*Not applicable to all screenings – enquire at Box Office for more details
Do you offer discounts other than concession prices?
We offer half-price cinema tickets on Mondays and £5 tickets to those who are eligible for the Dive In Membership.
Are your studios available to hire now?
What marketing support do you offer?
We want all productions here to be as successful as possible and will support you as much as we can. This includes (but isn’t limited to) posting about shows on our social media accounts, inclusion in our newsletter and brochure, and placement on our digital screens in and around the building. Please note that we are unable to offer show-specific marketing and all marketing for shows is within the overall publicity for Riverside Studios.
What technical support do you offer?
Our technical team will advise and support you throughout your time at Riverside Studios, and our spaces are rigged with the latest equipment which can be used free of charge. For an additional cost, we may be able to provide further equipment and/or help you source the equipment and crew you require for your production.
When can I load in or load out?
Our loading hours are between 0800hrs and 2200hrs.
Can I sell tickets via your box office?
Yes. All tickets for productions at Riverside Studios must be sold via our website or front of house team. For this to be set up, we will require the total amount of tickets available per performance and a breakdown of prices. Please note, we take 4% commission on all tickets sold and charge a £1 booking fee per ticket, capped at £5 (this is retained solely by Riverside Studios).
Can I sell merchandise/programmes via your box office?
Yes. Our Front of House team can sell programmes and merchandise for you if required (subject to amount and size). Please note, we take 20% commission on any programmes sold, and 25% commission on any merchandise sold.
How accessible are your spaces?
All spaces are wheelchair accessible. We have accessible toilets with changing facilities and lifts to all levels.
There is a lay-by in front of the venue which has double yellow lines, ideal as a drop-off point as there is a dropped kerb for easy access to the pavement. Please note that this area can become congested, especially at the end of an event when there are many visitors leaving the venue. Blue Badge holders can park for up to three hours on any other single or double yellow line near the venue as per Blue Badge regulations.
Can I hire a studio for the day?
We try to programme our spaces well in advance, with productions running for a few weeks at a time. For this reason, it can be difficult to find a day or two that might be available, but please get in touch with your requirements and we will see what we can do. In general, our prices would be pro-rated in this situation.
I’d like to hold an exhibition at Riverside Studios – what do I need to do?
Events & Hires
Can I bring in outside catering for events?
Sorry, all food and beverage must either be provided by Riverside Studios or Sam’s Riverside. Please see our sample menus to get an idea of what we offer. These menus are not exhaustive, and we are always happy to tailor menus to your preferences.
What technical support do you offer for events?
Our technical team will advise and liaise with you throughout your time at Riverside Studios, and there will be a technician on duty throughout the period of your hire. Please note that if you require any additional technical crew for any aspect of your event, they will need to be brought in.
Is staffing included in the hire cost?
Staffing costs depend on the size of the event. Basic staffing such as a waiter, a bartender and an usher are included in the hire cost. If the event is on a larger scale and requires us to bring in more staff on a day than we usually would, this may incur an additional cost.
Is security included in the hire cost?
Ushers are included in the venue hire fee, but there would be an additional cost to contract in certified security from our chosen security firm Protech.